Order changed or cancelledUpdated 2 months ago

We may, at our discretion, change or cancel an order to protect customers and ensure fair access to products. This may occur when orders appear duplicative across the same account, card, billing and/or shipping address; when quantities are unusual; when payment cannot be verified; or when fraud prevention rules trigger a review. Where a change or cancellation is made, we will attempt to contact you using the email address and/or phone number provided at checkout.

If payment was captured, we will issue a refund to the original payment method. If your bank placed an authorization hold, the hold will be released according to your bank’s timelines. Processing times vary by issuer.