You can now easily track your order directly from our website. Visit our Track My Order page and enter your order number in the format EU-00000 to view the latest shipping updates.👉 Go to Track My Order. Please note: Tracking information becomes ava

You can now easily track your order directly from our website.<h4 data-start="325" data-end="374" id="-option-1-use-the-track-my-order-page">&#x1FA84; Option 1: Use the &#x201C;Track My Order&#x201D; Page</h4>Visit our <a data-start="387" data-end="442" rel="noopener noreferrer" target="_blank" href="https://sg.allies.shop/pages/tracking">Track My Order</a> page and enter your order number in the format EU-00000 to view the latest shipping updates. &#x1F449; <a data-start="547" data-end="608" rel="noopener noreferrer" target="_blank" href="https://sg.allies.shop/pages/tracking">Go to Track My Order</a><blockquote data-start="610" data-end="841">Please note: Tracking information becomes available only after your order has been fulfilled &#x2014; that is, once it has been packed, shipped, and assigned a tracking number. Before this stage, no tracking details will appear.</blockquote>

How can I track my order?

Allies of Skin Singapore

TRACK YOUR ORDER

Black Friday Offer 2025

Find Your Best Products with the Founder’s Guide

FOUNDER'S GUIDE

Press and PR

Wholesale

Become an Allies of Skin Affiliate

PARTNERSHIPS

Can discount codes be refunded?

How do I apply a discount code?

Do you offer a discount on first-time orders?

Discount Code Terms & Conditions

DISCOUNT CODES

MOLECULAR SILK AMINO HYDRATING CLEANSER

VITAMIN C & OMEGAS CLEANSING BALM

RHASSOUL & BHA ANTIOXIDANTS PURIFYING MASK

MOLECULAR SAVIOUR PROBIOTICS TREATMENT MIST

20% VITAMIN C BRIGHTEN + FIRM SERUM

MULTI HYALURONIC ANTIOXIDANT HYDRATION SERUM

TRANEXAMIC & ARBUTIN ADVANCED BRIGHTENING SERUM

MANDELIC PIGMENTATION CORRECTOR NIGHT SERUM

MULTI PEPTIDES & GROWTH FACTORS ADVANCED LIFTING SERUM

COPPER TRIPEPTIDE & ECTOIN ADVANCED REPAIR SERUM

PEPTIDES & OMEGAS FIRMING EYE CREAM

PEPTIDES & ANTIOXIDANTS ADVANCED FIRMING DAILY TREATMENT

MOLECULAR BARRIER RECOVERY CREAM BALM

PROMISE KEEPER NIGHTLY BLEMISH TREATMENT

MULTI ACIDS & RETINOID BRIGHTENING SLEEPING FACIAL

RETINAL 0.05% & PEPTIDES REPAIR NIGHT CREAM

RETINAL 0.1% & PEPTIDES ADVANCED REPAIR NIGHT CREAM

CE15 BAKUCHIOL FIRMING OIL

PEPTIDE & CERAMIDE REPAIR LIP BALM

THE ONE SPF50 INVISIBLE SUNSCREEN GEL

Founder’s Essence 56 Ellagic & P.A.D. Light Reflecting Fluid

BETA GLUCAN & RESVERATROL ADVANCED HYDRATING SERUM

SKINCARE GUIDES

Find Your Perfect Allies Routine

TAKE THE SKINCARE QUIZ

How can I learn about career opportunities at Allies of Skin?

CAREERS

How do I know when my product will expire?

I reordered a product and noticed that it seems to smell a little different. Why is that so?

Can I use your products during pregnancy?

What skin types are your products suitable for?

Where can I shop my favorite PSA products?

When will a certain product get back in stock?

Are your products non-comedogenic?

Are your products vegan?

Global Retailers

China Retailers

India Retailers

Thailand Retailers

Samples

OUR PRODUCTS

Where does ALLIES ship to?

Where do you ship from?

When will my order ship?

I did not receive my order, what can I do?

How do I update my order?

How can I check the status of my order?

What if my order has been processed and the address is incorrect?

Do you deliver to PO boxes or DHL Service Points?

Taxes and Duties

Stockists and Retailers

DELIVERY AND SHIPPING

Order changed or cancelled

Purchase limits

Personal use only

ORDER POLICY

Can I cancel or update my order after it’s been placed?

Can I return my product?

How to return

Black Friday Campaign Returns

My items arrived damaged. What should I do?

Can I return/exchange a product not purchased on Allies.shop?

Return/exchange shipping costs

What should I do if I received the wrong product?

Can I exchange my product?

How do I return products received during a promotional offer?

Can I return items from a bundled or set purchase?

What happens to my refund if my order no longer qualifies for free shipping?

RETURN POLICY

How do I sign up for the ALLIES Rewards Club?

How can I earn Reward Points?

How do I redeem my Reward Points?

How do I check my Reward Points balance and my Tier Status?

Can I combine Reward Points with other discount codes?

What are Tier Levels?

How do I unlock new Tier Levels?

What is the minimum spend for code redemption?

Can I reverse a redeemed code?

What happens to my points if I make a return?

Do my points expire?

LOYALTY REWARDS

What is Subscribe & Save?

How do I subscribe to a product?

Can I combine Subscribe & Save discounts with other promotions or codes?

How do I manage or cancel my subscription?

Will I earn loyalty points on Subscribe & Save orders?

What are my delivery/shipping options for Subscribe & Save?

Can I opt-in to Subscribe & Save for multiple products within the same order?

Can I opt-in to Subscribe & Save and make a one-time purchase within the same order?